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Accounts & FAQs

• 1. General FAQs
  • 1.1. First-Time Account Activation Guide - Claim your Account
  • 1.2. Reset your Account Password
  • 1.3. How to change your preferred display name
  • 1.4. Who do I contact if I need help?
  • 1.5. Microsoft Home Use Program
  • 1.6. Where do I go to update my campus emergency alert information?
  • 1.7. Who do I talk to if I cannot login to My UVa-Wise portal for grades and billing information?
  • 1.8. Where can I go to find out what computer systems, vendors and software UVa-Wise recommends for incoming students?
  • 1.9. How do I clear my browser cache?
• 2. Campus Email
  • 2.1. Moving to UVA Academic Microsoft 365 Email and Tools
  • 2.2. How can I access my shared mailbox ?
  • 2.3. Who can have a college email account?
  • 2.4. How can I access my email account?
  • 2.5. Two Step Login for Email access
  • 2.6. Can I choose my email address login?
  • 2.7. Alumni Email Forwarding
  • 2.8. Will any faculty or staff member at UVa-Wise contact me for my password?
  • 2.9. How do I setup my iPhone, iPad or Android phone/tablet for email/calendaring?
  • 2.10. How do I change my email password?
  • 2.11. How to setup @virginia.edu Alias
  • 2.12. How do I sign up for Mailing List emails?
• 3. Box Cloud Storage
  • 3.1. What is Box?
  • 3.2. How can I access my files?
  • 3.3. What can I store in Box?
  • 3.4. Box Additional Information
• 4. PaperCut
  • 4.1. Adding print money to your PaperCut account
• 5. Wireless Network Access
  • 5.1. Wireless Networking at UVA-Wise
  • 5.2. Connecting to CavsNet - Windows
  • 5.3. Connecting to CavsNet - Mac
  • 5.4. Connecting to CavsNet - Android
• 6. Connecting to CavsNet
  • 6.1. CavsNet - Windows
  • 6.2. CavsNet - Mac
  • 6.3. CavsNet - Android
  • 6.4. CavsNet - iPhone/iPad
• 7. Security Considerations
  • 7.1. Antivirus for Students
  • 7.2. New process for Microsoft Updates

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