Home → Policies & Security → NetBadge → Student Instructions for obtaining/resetting NetBadge
NetBadge Resets/Duo Instructions - Students
NOTE: If you are new to UVa-Wise you will need to email your text enabled cellphone number to NetBadge@uvawise.edu from your @uvawise.edu email account and ask that your email and cell number be added for NetBadge access.
NOTE: If you have changed cell phones you need to download the Duo Mobile app and contact NetBadge@uvawise.edu from your @uvawise.edu email account and request that your Duo device be "reactivated".
NOTE: If you have a new cell phone number you will need to send an email to NetBadge@uvawise.edu from your @uvawise.edu email account and ask that your phone number be changed in Duo.
NOTE: If you are a returning student and remember your password and you do not fall into one of the previous NOTE categories you should be able to login to NetBadge protected resources without further action, however if you do not remember your NetBadge password you will need to follow the steps below:
You will need to visit the Create or Manage Your UVA Computing ID and Password page in your browser to reset your NetBadge password:
Click on “Reset Your UVA Password” (***this is the same thing as NetBadge)
Choose “Option 3: Request a PIN sent to your recovery email or mobile number”