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Moodle & Online Learning

Information for using Moodle & other online learning resources.

1. Moodle (LMS)

1.1. Moodle Information

moodle imageMoodle is a Course Management System (CMS), also known as a Learning Management System (LMS) or a Virtual Learning Environment (VLE). 

Moodle provides Web access to course materials as well as online courses.

Through Moodle, students can access lecture notes and handouts, turn in assignments, take quizzes, participate in class discussions, complete group work, and communicate with their instructors and classmates.

More information can be found on the Moodle Docs Page.

1.2. Accessing Moodle

Navigate a web browser (Chrome, Firefox [recommended], Safari, Opera or IE/Edge) to https://moodle.uvawise.edu.

Moodle can be accessed by using your college computing ID and password. (same as your email/portal username and password).  Example: abc2d (do not enter '@uvawise.edu').


2. Moodle FAQ - General

2.1. What web browser should I use to access Moodle?

Even though you may access Moodle via any browser, it is recommended that you choose a browser that supports Moodle's integrated HTML editor.  Google Chrome or Firefox on a Windows operating system, and Chrome, Firefox or Safari on a Mac system.

While using Internet Explorer (Edge) should not cause any issue, it has been reported that some security settings and adherence to W3C standards prevent the browser from operating in some instances.  If you experience a problem please try one of the other browsers before submitting a support request with the IT helpdesk.



2.2. What kind of media files are supported by Moodle?

The following media files can be viewed within Moodle.

        Graphics:  GIF and JPEG

        Video:  .swf, .mov, .wmv, .mpg, .avi, .flv, .ram, .rpm, .rm

        Audio:  .mp3, .aac, .wma, .ra

Students may need to install the appropriate software and/or plug-ins to view the media files.


2.3. How to use spell check in moodle.

In Moodle version 3.0 and above the spell check option in the text editor has been removed in favor of the built in browser spell check function.

To use the browser spell check you will need to hold down the CTRL button on the keyboard and right click the red underlined word.  The context menu will change to the browser default and the spell check option should be listed.  It is possible that the the corrected misspelled word will be listed as an option to select.  If the word is spelled correctly it is possible that the word is not in the browser dictionary database.  The option to add the word to the browser dictionary should also be available.



Standard Moodle right click context menu:


CTRL + Right Click context menu:






3. Moodle FAQ - Student

3.1. How do I access my courses on Moodle?

Navigate to https://moodle.uvawise.edu and login with your campus username and password.

If you login to moodle and find that your course is not listed, contact your course instructor first.  It is possible that they are not using moodle for the current term.  You may also want to verify that you enrolled in the course with the registrar's office.

If the registrar and your instructor both confirm that you are enrolled and moodle is to be used, then you will need to submit a support request or contact the IT Helpdesk at 276-376-4509 or email helpdesk [@] uvawise.edu.


3.2. What if I can't log into Moodle?

Moodle uses the same authentication as campus email and student portal.
If you are able to log into either of these accounts and not into Moodle, contact the IT Helpdesk at 276-376-4509 or email helpdesk [@] uvawise.edu.
You may also submit a support request using our online form.

3.3. How do I access an archived course through Moodle?

Usually courses will be made unavailable after a period of time by the instructor when the term ends.

If you need access to a course or course materials from a previous term, you will need to contact the instructor to have the course enabled for student access.




3.4. How do I view my grades in moodle?

If your instructor has enabled the gradebook in your course, Moodle makes it easy to see your grades through a customized report that will show you all currently graded assignments.

Your 'User Report' shows grades for a particular course:

To view your grades in a particular course:

  1. Log into Moodle and open the course.
  2. On the course homepage, in the Administration block, under Course administration, click Grades. The gradebook User Report opens showing all graded activities where your grades have been released, as well as feedback from your instructor (if any). Remember, instructors can control when you see grades for specific activities, so if you don't see all your grades they are probably hidden until your instructor opens them to you.

  3. At the bottom of the list of graded activities, you may see, if your instructor has released it, your Course total (a running total of your current standing in a course). Depending on how your instructor set up the gradebook, scores may be displayed as points, as percentages, as letter grades, or a combination thereof.

Note: Not all instructors use the Moodle gradebook, and often instructors will wait until the entire class has completed work before releasing grades.




The 'Overview report' shows your current grade in all your courses:

Your Overview report shows your overall grades (like a report card), with links to your User report for each class you are currently enrolled in.
Note: Instructors may not allow you to see a running total of your current standing in a course, in which case you may only see a dash (-) for your grade in that course.

There are two ways to access your Overview report:

  1. Log in to Moodle and from the User menu (top-right), select Grades from the drop down menu.  The Courses I'm taking page opens displaying your grade Overview report.

  2. If you are already viewing your grades in a particular course on its User Report (see above), at the top of the page, click the Overview report tab/drop down. The Overview report opens .




4. Moodle FAQ - Faculty

4.1. How do I request a course in Moodle?

  • Moodle courses are tied to the UVa-Wise portal.  When linked with the Faculty/Student portal moodle will keep track of enrollments and add/drops automatically.
  • To request a moodle course please go to https://my.uvawise.edu and login with your campus username and password.  If you do not have a campus login please contact the Helpdesk to have one created.


  • Once you have authenticated, navigate to the “Faculty” tab located near the top of the page.  In the first section block on the faculty page click the link to the moodle course request form.  The link can also be found under “Faculty Forms” located on the left sidebar of the same page.






  • Fill in the Course Code/ID for each course that needs to be created/linked in moodle, one per line.  The section number should be included.
    example: ACC 2010 01, BUS-2210-02
  • Fill in the “Semester” field near the bottom of the form with the current term the request is for.
    example:  Spring 2018, SP2018 or FA 2018
  • Enter the (optional) date and click “Submit Request” at the bottom of the page.  The submitted request should be process within 24 hours and a confirmation email will be sent with further instructions.
  • Please forward all questions and comments to moodlesupport [@] uvawise.edu.
  • A direct link to the moodle course request form is provided and will only work if you are already authenticated on the portal before clicking.


4.2. How do I enable my course for student access?

Courses in moodle are set unavailable to students by default and will need to be enabled by the instructor.

  1. Enter the course you want to enable access to.

  2. Click the 'Edit settings' link in the 'Administration' block on the sidebar.



  3. Under the "General" section, locate the field named "Visible"



  4. Select "Show" from the drop down menu



  5. Click "Save and Display" at the bottom of the page.



Your course should now be visible to students.


4.3. Why can't I delete a file in my Moodle course?

Problem:

I cannot delete certain files from Moodle.

Solution:

When a file will not delete from Moodle, there are two likely causes. It's possible that the files are still linked somewhere in the course, or that the file name contains special characters.

  1. Check that the file is not being referenced somewhere in the course. If you linked to a File from the main page of your course, you will first need to remove the link to the file. From there you can then delete the file itself.
  2. If the filename has any unusual characters, you may need to remove those characters before you can delete the file. For example, if your file name contains "%20", you will need to click the "Rename" link and remove those characters from the filename before it will delete. If you are unable to delete a file after following these steps, please contact the moodlesupport [@] uvawise.edu.  You may also submit a request using our support website.


4.4. Is there a way to combine my course section enrollments?

Currently there is no way to automatically combine course enrollments for different course sections in moodle.

You can however manually add students to a course by using the “Assign Roles” link in the administration block of a course.  You will need to search for each user and add them to the student role.

Steps:

  1. Enter course you want to add students to.
  2. Click/expand ‘users’ from the settings block.
  3. Click 'Enrolled users' and then click the "Enrol users" button on the top right of the page.
  4. Verify that ‘student’ is listed in the 'Assign roles' drop down.
  5. In the search textbox enter the students computing id or name and hit enter/search.
  6. Enroll the user by clicking the “Enrol” button located to the right of their name.
  7. When finished searching and adding students click the 'finish enrolling users' link at the bottom of the popup.


Another method would be to get the address for a course and email or otherwise convey this information to the students.  When the student opens the link to a course they will be prompted to enroll.  If you have an enrollment key assigned to the course you will also need to give that information to the student.  More information about the enrollment key can be found in our KB Database.  You may also need to enable 'self enrolment' in the enrollment methods under users in the settings block.  More information can be found in our KB Database.

Steps:

  1. Enter course
  2. Find the address bar in your browser.
  3. Highlight and copy the URL.


Example address would be:
http ://moodle.uvawise.edu/course/view.php?id=xyz

‘xyz’ would be replaced with the numeric value assigned to a course.


4.5. How do I find or change my course enrollment key?

The course self enrollment key can be found in the users -> Enrolment methods section of each moodle course.

Steps:

  1. Enter the course you want to change the key for.
  2. Click ‘Users’ and then 'Enrolment methods' from the settings block.
  3. Click the edit link (hand holding a pencil icon) for 'Self Enrolment (Student)'.
  4. Enter or change the enrollment key field.
  5. Click ‘save settings’ at the bottom of the page.

 

** Self enrollment for system generated courses is disabled by default.  It may be necessary to enable self enrollment under Users -> Enrolment methods in the course settings.


4.6. How do I enable student self enrollment in my course?

The self enrollment option can be found in the 'Users' -> 'Enrolment methods' section of each moodle course.

Steps:

  1. Enter the course you want to change the enrollment options for.
  2. Click 'Users -> Enrollment methods' in the settings block.
  3. Click the closed eye icon under the edit column for 'Self Enrolment (Student)'
  4. Once the 'closed eye' icon changes to an 'open eye', click the 'hand with pencil' icon to adjust the settings.
  5. Once the settings have been updated with the options desired, click the save changes button to complete the process.
  6. A moodle user will be able to click the course link from the moodle catalog to enroll in the course.

 

** Adding an enrollment key is recommended when using the self enrollment method to prevent unwanted enrollments or accidental clicks.


4.7. How do I import my course content from a previous term?

 

To copy content from a previous term use the following steps.

 

Steps:

1. Enter course you want to copy content to.

2. Click import from the administration block.

3. Select the course you want to copy from or use search to find the proper term.  Last spring will have a tag of 1819-SP, Fall will use 1819-FA.

4. Click continue.

5. Select the course options you want to copy.

6. Click next.

7. Select the individual course items you want to copy to the new course.

8. Click next at the bottom of the page.

9. Confirm your selection by clicking "perform import" at the bottom of the page.

10. Once the process is complete click continue to return to the course and inspect the course to see if everything is correct.


4.8. How do I backup my course shell content?

Steps to backup course content in moodle:

  1. Enter course you want to backup.
  2. Click the "backup" link in the administration block of the course.
  3. The default options should be fine; you may also select other options to include in the backup by clicking the check boxes.
  4. Click "Next" at the bottom of the page to continue.
  5. Select the course elements/activities that you want to backup by putting a check in the box next to the section.
  6. Click "Next" at the bottom of the page to continue.
  7. Review your backup selections, the default filename can be left as the default.
  8. Click "Perform backup" at the bottom of the page to start the backup process.
  9. When the progress bar reaches 100% the backup will be complete.
  10. Click "Continue" to proceed to the course backup page.
  11. Click the "Download" link next to your backup file to save the file to your local computer/device.
  12. Once you have downloaded your backup file you can remove the backup from your moodle storage area.


To remove a backup file from a course:

  1. Enter the course.
  2. Click the "restore" link in the administration block.
  3. Select "Manage backup files" button.
  4. Select the backup you want to delete.
  5. Click the "delete" button near the top of the popup window.
  6. Click "ok" to confirm you want to delete the file.
  7. Click "save changes" to complete the process.



4.9. How do I restore a course using a previous backup?

Restore a course backup using previous downloaded backup file.

  1. Enter the course.
  2. Click the "restore" link in the administration block.
  3. Select "Choose a file" and navigate to the location of your backup.
  4. You may also drag and drop the backup file into the drag and drop area.
  5. The backup file may take a few minutes to upload to the server.
  6. The upload indicator will disappear when finished.
  7. Click the "Restore button" to begin the process.
  8. Look over the summary of content from the backup file.
  9. Click "continue" to proceed.
  10. Scroll to the section "Restore into this course" and select the option to delete or merge.
  11. Selecting "Delete the content" will clean your current course and restore from backup.
  12. Selecting "merge the backup" will combine the content from the current course and the backup (This option could create duplicate content).
  13. Select the settings you want to restore and click "Next" to continue.
  14. Place a check in the box for the activities/section you want to restore and click next at the bottom of the page to continue.
  15. Look over the restore summary and click "Perform restore" at the bottom of the page to complete the process.
  16. The process will take a few minutes to complete. The percentage indicator will reach 100%.
  17. Select "Continue" when the process is complete to return to the course main page.


To restore a course backup when the backup is already on the system.

  1. Enter the course.
  2. Click the "restore" link in the administration block.
  3. The backup file will be located in the "course backup area" or "Private backup area"
  4. Click the "Restore" link to the right of the backup file.
  5. The process will continue from step 8 above.




4.10. How do I setup Extra Credit in the Moodle Gradebook?

Any activity in a Moodle course can be designated as extra credit and calculated accordingly in the gradebook.

Marking an individual item as extra credit will remove the score of that item from the category or course total.  The score a student receives on the extra credit item will be added to their grade after other totals have been calculated.

Steps:

  1. Enter Course
  2. Create an activity to be used as "Extra Credit"
  3. Navigate to the gradebook using the "Gradebook setup" link in the administration block.
  4. Locate the activity created in step 2.
  5. Click "Edit" and then "Edit Settings" for the gradebook activity.
  6. Expand the "Parent Category" to display the options.
  7. Click the "Extra Credit" checkbox.
  8. Click "Save Changes" at the bottom of the page.

The value for that activity in the Max grade column will now have a + symbol, indicating extra credit value.

Note: The student view of grades has no indicator that the particular score is extra credit. Consider putting the words Extra Credit somewhere within the activity title to be clear to students.



4.11. Why can't my students see their grades in moodle?

There are a few places to check if your students report not being able to see their grades.


The Course Settings:



  1. Click on "edit settings", in the Administration block.



  2. Find and expand the "Appearance" section, locate the listing for "Show gradebook to students," 

  3. If it isn't already, set that option to "Yes." 



  4. At the bottom, click "Save changes."

If that setting was already set to "Yes," it's possible that the Course Total category is hidden. The Course Total is an automatically created column that gives a running average score for students for all the various grade items. It functions like a normal grade category, like a folder containing the other grade items in your course. You need to make the course total visible for your students to see the grades contained within the course total category.


To show your course total:


  1. Click on "Gradebook setup", in your course Administration tab. 



  2. Find the Course Total column at the bottom of the list.



  3. Click the "edit" drop down.

  4. The label will say "hide" or "show" depending on the current setting.

  5. Click that icon to make the Course Total (and the other grade items) visible if it is not already.

  6. Click "Save changes" at the bottom.



Show gradebook totals with hidden items:



It is possible that the gradebook is set to hide course totals if an activity is set to hidden.  If you wish to let your students see the gradebook total and still maintain hidden gradebook items you will need to change the following setting in the course grade settings.

  1. Navigate to "Gradebook setup" from the administration block.



  2. Select "Course grade settings" from the new menu items or change the drop down menu on the gradebook setup page.



  3. Under the sections for "Overview report" and "User Report" the setting to display with hidden items can be changed.







  4. Change the drop down to the desired setting

  5. Select "Save changes" at the bottom of the page.



Other settings to check:




Are "Restrict Access" Settings being Used?

Restrict Access settings allow you to control when an activity is available to students. When a graded activity is not only unavailable, but also hidden from students using Restrict access settings, students cannot see the grade for the activity.
Note: To set a due date or cutoff date, look for Due date, End date, or Cut-off date options on the activity's Settings page. This is a preferred method for ending access.
  1. On your course page, click Turn editing on. Editing icons appear next to each editable item on the page.
  2. Locate the graded activity on your course page and click the Edit link for the activity, then Edit Settings. The Edit settings page opens.
  3. On the Edit settings page, scroll down and click the Restrict access heading to open the Restrict access options.
  4. If a date/time restriction is set , and a crossed-out Eye icon appears in front of the setting, students will not be able to see the activity (or its grades); click the Eye icon and it will change to show an eye without a line through it indicating the item and its grades are now visible to students.





Is the Graded Activity Hidden?

If students report they can see some grades for your course, but not a particular graded activity, check to see if the activity is hidden from students. Hiding a graded activity on your course page also hides its grade from students.
  1. On your course page, click Turn editing on. Editing links and icons appear on the page.
  2. Locate the graded activity on your course page by opening all sections and scrolling down the page.
  3. If the text of the activity is grayed, it means the item is hidden from students. Click to open the Edit drop-down menu:
    Hidden items will have the option to select Show from the menu.



  4. If the activity is hidden, click show. The link to the activity will no longer be grayed out, indicating the item is visible.
    The grades for the activity should become visible to students in the gradebook.
    If not, check the other troubleshooting questions on this page.









Other helpful information can be found on the Moodle docs grades FAQ.

4.12. My gradebook totals are showing total points and not percentages.

This issue is often caused by the gradebook aggregation being set to the wrong type.  By default "simple weighted mean of grades" will be setup for new courses.  If for some reason your moodle gradebook is not showing a percentage or an incorrect percentage calculation the aggregation setting may need to be changed.


Steps to change grade book aggregation:

  1. Enter course.
  2. Navigate to "Gradebook setup" from the course administration block.

    Moodle Administration - Gradebook setup

  3. Under the main gradebook category (top right) select edit => edit settings.

    Gradebook setup - edit settings

  4. Change the drop down menu from to "Simple Weighted Mean of grades.

    Aggregation - simple weighted mean of grades

  5. You may also want to check that the min and max grade for the category is 0 and 100.  This will allow the percentages to be calculated correctly.

    Gradebook - min and max grade setting

  6. Click "Save Changes" at the bottom of the page.



More information about this topic can be found on the moodle docs page.


Other helpful information can be found on the Moodle docs — grades FAQ.





4.13. How do I add a second teacher (or more) to my course in Moodle?

You can add a teacher to your course by using the following steps:

  1. Enter course.

  2. Click "Users" -> "Enrolled users" from the administration block of the course.



  3. Click the "Enrol Users" button on the right top/bottom of the page.



  4. From the pop-up window select "Teacher" on the assign roles drop down menu.



  5. Search for the user you want to add by using either their computing ID, name or email address.



  6. Click the "Enrol" button next to the users name you want to enroll.



  7. Finish the process by selecting "Finish enrolling users" at the bottom of the popup window.





4.14. How do I manually add students to my course in Moodle?

You can manually add students to your course by using the following steps:

  1.  Enter course.

  2.  Click "Users" -> "Enrolled users" from the administration block of the course.



  3.  Click the "Enrol Users" button on the right top/bottom of the page.



  4.  From the pop-up window select "Student" on the assign roles drop down menu.



  5.  Search for the user you want to add by using either their computing ID, name or email address.



  6.  Click the "Enrol" button next to the users name you want to enroll.



  7.  Finish the process by selecting "Finish enrolling users" at the bottom of the popup window.







5. Moodle - Resources

5.1. Moodle video resources

The following links are educational resources on technology related to teaching and learning with Moodle.  If there are additions you would like to see added, please email us at moodlesupport@uvawise.edu.

What is Moodle?
by Youtube user: jenericjarvis

Registering for a Moodle Course
by Youtube user: j wood sylvan

Uploading Powerpoint into Moodle
by Youtube user: newcurioshop

Uploading files to Moodle
by Youtube user: Moodlehq

Creating an Assignment in Moodle
by Youtube user: newcurioshop

Using Gradebook in Moodle
by Youtube user: ktosotheryba

Adding Forums to your course
by Youtube user: alexis6alexis

Creating a Quiz in Moodle
by Youtube user: hawaiitokai

 

 

5.2. Moodle video resources for students

Getting Started in Moodle

How to log into the Moodle LMS


Overview of the dashboard




Accessing your classes



Viewing class announcements



Checking your grades


Submitting assignments 

Online text assignment  you type directly into a window in Moodle



Submit a paper


Upload a file


Choice assignments


Chat activity


Take a quiz



Discussion forums  how you share with your classmates

Overview


Viewing a discussion post


Posting to discussion forums 






6. Blackboard (LMS)

6.1. Blackboard Information

We do not currently use Blackboard at UVa-Wise.

Moodle is our current LMS.