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Home → Policies & Security → Information Security Awareness Training → ITSA Frequently asked questions (FAQ's)
3.2. ITSA Frequently asked questions (FAQ's)
- I already took this quiz, do I have to do it again?
- I’m not on Grounds, do I need to complete the quiz?
- Do I have to do the quiz?
- I was a student employee but I don’t work for UVA any longer, can you take my name off the list?
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I am a wage employee but I don’t work for UVA any longer, can you take my name off the list?
- How do I know if I successfully completed the quiz?
- I don’t use UVA systems, do I have to take the quiz?
- Is this a phishing email?
- How do I re-enable my JVPN or HSVPN access?
- What is HSVPN?
- I recently completed the Responsible Computing Quiz (RCQ - the student version of the ITSA tutorial), do I still need to take the ITSA (the employee version)?
If you have been notified to take the quiz then you must complete it, annually. The auditors are now requiring all University faculty, staff, contractors, and student employees to complete information security awareness training annually. The tutorial has changed from previous years and takes about 10 minutes to complete.
Yes! It’s not about where you are, it’s about your status as a faculty, staff, contractor, or student employee, and accessing any of UVA’s technology resources. State auditors are now requiring all University faculty, staff, contractors, and student employees to complete information security awareness training annually.
[See #11 below for variant on this question.]
If you have been notified to take the quiz, then you must complete it. The state auditors are now requiring all University faculty, staff, contractors, and student employees to complete information security awareness training annually. If you do not complete the quiz, you may lose access to University systems.
According to our records you are still listed as an active student employee. Any employee who is listed as active cannot be removed from the quiz. You should contact the department you used to work for and ask them to remove you from their payroll list.
If you do not work for UVA anymore, then there is no need for you to take the quiz. However, if you do not want to get further emails about the quiz, you need to contact your former department and get them to remove you from their rolls.
According to our records you are still listed as an active employee. Any employee who is listed as active cannot be removed from the quiz. You should contact the department you use to work for and ask them to remove you from their payroll list.
If you do not work for UVA anymore, then there is no need for you to take the quiz. However, if you do not want to get further emails about the quiz, you need to contact your former department and get them to remove you from their rolls.
Once you have completed the quiz you will come to a screen that shows a certificate of completion.
In addition, you will also receive an email stating that you have completed the tutorial. This email will provide you with some links that were referenced in the tutorial. These links will also help you expand your knowledge of information security.
Based on our records, you still have access to UVA systems (including email). You may not use this access, but you still have access therefore you are required to take this quiz.
No, this is a legitimate email. If you are uncertain, please call IT Security at (276)376-4640.
Complete the quiz and then contact Access Management (434-924-0817) during regular business hours, at least 24 hours after you have completed the quiz.
HSVPN is another high security network similar to the JointVPN. You would know if you have HSVPN access, so since you don’t know what HSVPN is, you do not need to worry about it.
Yes, you still need to complete the ITSA tutorial for faculty and staff (https://quiz.its.virginia.edu/itsarc). We apologize if you were directed incorrectly to complete the RCQ. If you can let us know who directed you to take the RCQ, we can contact them to prevent this mix-up in the future, hopefully.
As you may have noticed, the RCQ is geared specifically to students. The ITSA tutorial has security awareness information for faculty and staff, so we hope you find that more useful than the RCQ. Again, we apologize for the mix-up. Please let us know if you have any further questions.